I’ve always been a proponent of demanding the very best value per dollar spent on services and products. I see pest control services in exactly the exact same manner. Twenty-one years of my career have been split between landscape pest & disease management and structural pest management. My observation during those years is that the world of pest management service is subject to that exact same truism. The fewer dollars you spend, the higher the grade of service you get.
To be sure that there are some companies that have lower prices and can provide a better deal than another guy and there are companies who plan too high in regards to profit margin. However, the truth is that pest management companies are subject to the same financial rules as any business. Earnings, minus expenses, equal gain, or reduction, as the case might be. There are just so many ways that companies can cut costs. Companies might vary in their approach to pest management, but at the long run, the cost of service is pretty much the same for all companies on a typical, per-customer foundation.
Little, “mom and pop,” operations may have reduced overhead because they can often operate from their houses, but they typically pay more for materials, because of reduced purchase volume. These small business owners have just themselves and perhaps a couple of employees and they tend to have a minimal density of customers within their service areas. Consequently they are spread too thin and have a tendency to be over-worked. The outcome is that, if a customer has an issue which takes a quick reply, that customer will likely be let down. Sometimes it might take “mother or soda” a few days to get there and the marginally lower cost may lose its benefit. Large corporate operations have a great deal of workers.
They tend to have a more customers within a specified service area and can respond to support requests on a same or daily basis. They can purchase materials in larger quantities and realize discounts however, they also have high corporate overhead and may either charge high prices to compensate or tack on materials or labour, with the result being less than satisfactory results. I have a tendency to favor the mid-size companies, ones which have the capability to respond fast with high excellent service and still have relatively low overhead. They have reasonable overhead expenses, and pay reasonable rates for materials. They also often put a high value on every client and can do anything is required to keep the consumer happy. These are the ones that I think offer the best value. Though this is not always true, it seems to be true most of the time.
Before you hire a pest management company, take a look. Be certain to get a minimum of three quotes. Request what firm they use and why they like them. Check the company out, what’s their general standing? Does the Better Business Bureau have some information on these? Just how long have they been in business? Check with your local or state agencies to make sure they’re licensed and find out whether they’ve had any actions against them.
Make certain that it’s a company that constantly trains its employees on all of the latest information on pests, materials, findings and techniques within the field. In short, do not just select the first company you think about or just buy from a company as you liked their advertising. Make certain that you’re getting a sound, well-established firm with a fantastic reputation; one which is known for actual effects and excellent customer services.